At The Winslow Sisters, we believe that great service is just as important as beautiful style. Our customer care team is here to support you with kindness, clarity, and attention to detail.

Whether you have a question about a product, need help placing an order, or want assistance with a return, we are here to make the process simple and reassuring.

Email is the fastest way to reach us, and the only channel we monitor. We answer every message ourselves and reply within one working day.

📧 support@thewinslowsistersrichmond.com

Monday to Friday
09.00 – 17.30
Saturday
10.00 – 16.00
Sunday
Closed

All times are UK time. Anything that reaches us outside these hours is answered the next working day.

We look forward to assisting you.